School Office

Q: Can I park and walk to drop my student off?
A: Yes, you may park in the designated areas provided by the Village of Hoffman Estates. Please walk kindergarten through second grade students to Door 3 and third through fifth grade students to Door 8.

Q: May I accompany my student into the building on the first day or thereafter?
A: No, parents are not permitted to to walk their students into the building. Our staff will ensure they get to their classroom. 

Q: Do you have bike racks for student bikes?
A: Yes, we have added additional bike racks this year. Students should park their bikes all the way up to the racks. Bikes are not permitted to be left on the lawn near the front sidewalk. 

Q: Can my child ride an e-scooter or e-bike to school?
A: No, electric scooters and bikes are not permitted on school grounds according to the District 15 Parent Handbook.

Q: May I exit my car in the car line to help my student out of the car?
A: No, parents may not exit the vehicle at any time. This rule is in place to ensure that the line moves quickly. Staff will be on-site to assist students exit the vehicle, if needed.

Q: What if my child goes to after school STAR?
A: Students attending HEPD STAR will line up inside the school along the hallway outside the MPR.

Q: Why did you change the entrance/direction of the car line? 
A: We collaborated closely with the Village of Hoffman Estates to improve traffic flow. Changing the direction of the cars allows us to accommodate three times as many vehicles (22 cars instead of 7), which helps to reduce traffic congestion in the surrounding neighborhoods. 

Q: Will my car rider get a number this year?
A: No, we are not giving out car numbers this year. Instead, students in Kindergarten and First Grade will get a Last Name sign that parents can bring to the door for a safe, easy dismissal. 

Q: Why do car riders not have numbers this year?
A: To streamline the dismissal process and reduce congestion, we are encouraging parents to park and meet their children at designated locations. Please refer to the map of “green” zones provided by HEPD. This approach aligns with the dismissal procedures used in other District 15 elementary schools.

Q: Will you still have a car line?
A: Yes, we will have a car line; however, we encourage parents to park and meet their students at the door or at a family-designated location. The car line will be operational, but we will not line up all students on the grass. Students will be responsible for finding their car in the line and getting into the vehicle as it pulls up to the sidewalk. They must enter the vehicle from the driver's side. Parents of kindergarten and first-grade students may use their last name sign for assistance. Staff members will be present at all times to help. 

Q: Why are students dismissing from different doors?
A: This dismissal procedure is common across District 15 and helps reduce congestion when students are exiting the school. 

Q: What if I have a student at 2 different exits?
A: We recommend the older student meets the younger student outside, or meet at a family planned location. 

Q: How can I ensure my students gets to the car and/or walks home safely? 
A: To ensure students arrive at the car or walk/bike home safely, we have crossing guards stationed at Westbury Dr. & Thornbark Dr., Westbury Dr. & Haman Ave., and Freeman Rd. & Eisenhower Circle.

Q: Should my dismissal plan be shared with my student’s teacher?
A: Yes, please share your dismissal plans with your student’s teacher.

Q: What should I do if I need to change my dismissal plan for that day?
A: Please contact your student’s teacher and the main office. It is helpful to communicate this no later than 2:30 PM Monday through Thursday and 1:30 PM on Friday.  Please call the front office and send a communication through ParentSquare/Email.

Q: Will you still be dismissing from the MPR when there is inclement weather?
A: No, students will be dismissed from their respective doors. Umbrellas are encouraged.